Privacy Policy

1. Introduction

This Privacy Policy explains how RAAS Impact (“Company”, “we”, “us”) collects, uses, and protects the personal data you provide when visiting our website https://raasimpact.com, particularly when using our contact form at https://raasimpact.com/contact-us.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. Data Controller

RAAS Impact
Email: privacy@raasimpact.com
Registered Address: Tower Street, Swatar, Level 3 (Suite No. 3326) Tower Business Centre, Birkirkara, BKR 4013, Malta

3. What Personal Data We Collect

When you submit an inquiry via our contact form, we may collect the following personal data:

  • Email address
  • Full name
  • Message content
  • IP address and browser metadata (automatically collected)

4. Lawful Basis for Processing

We process your personal data under the following legal bases:

  • Legitimate Interest: To respond to your inquiry and provide relevant information.
  • Consent: When you explicitly opt in to receive future communications or marketing updates.

5. How We Use Your Data

We use the collected data to:

  • Respond to your inquiries
  • Provide information you requested
  • Maintain internal records
  • Improve our services and user experience

We do not use this data for marketing unless you have explicitly opted in.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected. Inquiry-related data is retained for a maximum of 12 months unless legal or operational needs justify a longer period.

7. Data Sharing and Transfers

We do not sell your data. We may share it with trusted third-party service providers for purposes like:

  • Email communication (e.g., Brevo / Sendinblue)
  • Website hosting and analytics (e.g., Google Analytics)

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs).

8. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing of your data
  • Withdraw consent at any time (if applicable)
  • Lodge a complaint with a Data Protection Authority

To exercise your rights, you can either use our Data Privacy Request form, or contact us at privacy@raasimpact.com.

9. Security Measures

We take appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact

For any privacy-related questions or requests, please contact us at:

RAAS Impact
Email: privacy@raasimpact.com
Address: Tower Street, Swatar, Level 3 (Suite No. 3326) Tower Business Centre, Birkirkara, BKR 4013, Malta